Support & Help
We're here to help you get the most out of Fox IPTV Player
Contact Methods
Choose your preferred way to reach us
Contact Form
Fill out our contact form and we'll get back to you
Open FormResponse Time: 24-48 hours
Social Media
Follow us and reach out on social platforms
Response Time: 24-72 hours
Troubleshooting Guide
Common issues and how to fix them
App Crashes
- Clear app cache from Settings
- Restart your device
- Uninstall and reinstall the app
- Contact support if issue persists
Streaming Issues
- Check your internet connection speed
- Reduce video quality in settings
- Close other apps using bandwidth
- Try a different channel or stream
Playlist Issues
- Verify the playlist URL is correct
- Check your internet connection speed
- Remove and re-add the playlist
- Check if the playlist source is online
Audio Issues
- Check device volume settings
- Ensure app has audio permissions
- Restart the app
- Try a different stream
System Requirements
Check if your device meets the requirements
Minimum Requirements
- Android Version: Android 7.0+
- RAM: 2 GB minimum
- Storage: 50 MB free space
- Internet Connection: Stable connection
Recommended Requirements
- Android Version: Android 10+
- RAM: 4 GB or more
- Storage: 100 MB free space
- Internet Connection: High-speed (10+ Mbps)
Device Compatibility
- Android Phones
- Android Tablets
- Android TV Devices
- Smart TVs (via Chromecast)
Common Questions
Find answers to frequently asked questions
Expected Response Times
How quickly we respond to different types of requests
Urgent Issues
Critical bugs: 4-8 hours
Email Support
General inquiries: 24-48 hours
Social Media
Social media: 24-72 hours